The UK has now been in a state of lockdown due to the COVID-19 pandemic for over eight weeks, and restrictions are slowly beginning to lift. As the UK economy slowly awakens, many businesses and traders across the UK will be working hard to adjust to the changes required by social distancing regulations.
These changes will place demands on the ways in which businesses operate, so many small business owners and managers will be in need of a little extra accountancy advice and support. While social distancing can make supporting your clients a little more complicated, there are plenty of ways to guide your clients through the changes of lockdown remotely.
It can be all too easy during lockdown to fade into the background and wait for your clients to come to you; don’t allow this to happen. Reach out to your clients regularly and check in with them, making sure that they feel supported and they’re happy with how their journey out of lockdown is going.
There are plenty of ways to stay in touch with clients during lockdown. You can check in on current clients via email or phone, and email marketing and social media can be used effectively to reach a wider audience of past and potential clients who may be in need of accounting services during this time. Video call apps such as Zoom and Skype can be used to conduct face-to-face meetings with clients where necessary.